Every organization reaching a certain capability in processing reports will need to set up measures.
If you don't know what you are doing now, how will know what you'll be doing next?
It's very easy to account the reports ratio given by the number of staff you have and the number of reports you process. But this measure is very uneasy to analyze.
So now how do we handle that complexity? Pondering is the best way to go.
Every report has a certain number of data organized by categories: product, reporter, patient, etc.
Every category has structured data: Product's indication, product's dosage, patient's medical history.
Every structured data has more or less information (start/stop date partial or complete).
As you have defined the mandatory information, those are not accounted. This is key to make the measure really informative. What you're interested in are the information that will make the report more accurate, more difficult to process but more valuable for your analysis and organization. This will be the subject of our next post.
